Frequently Asked Questions
Orders and Purchases
How can I check the status of my order?
You can track your order by logging into your account on handbagstous.com.
How do I cancel or modify an order?
Orders can be canceled or modified within a short period after placement. Visit handbagstous.com for more details.
What payment methods are accepted?
We accept credit/debit cards, PayPal, and other secure payment options.
Shipping and Delivery
What are the delivery options?
We offer standard and express shipping. Delivery times vary depending on your location.
Do you ship internationally?
Yes, we ship to many countries. Check handbagstous.com for the full list.
How can I track my delivery?
Once your order is shipped, you’ll receive a tracking number via email.
Returns and Exchanges
What is your return policy?
You can return items within 30 days of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Log in to your account on handbagstous.com and follow the return instructions.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Product Care
How do I care for my jewelry?
Avoid contact with water, perfumes, and chemicals. Store in a dry place.
Can I repair a damaged item?
Some items are eligible for repair. Contact us for assistance.
Account Management
How do I create an account?
Visit handbagstous.com and click on “Register” to set up your account.
I forgot my password. What should I do?
Click on “Forgot Password” on the login page to reset it.
Gifts and Special Occasions
Do you offer gift wrapping?
Yes, we offer gift wrapping services during checkout.
Can I include a gift message?
Absolutely! You can add a personalized message at checkout.
Technical Issues
The website isn’t working properly. What should I do?
Clear your browser cache or try accessing handbagstous.com from another device.
Other Questions
Do you have a loyalty program?
Yes, we offer a loyalty program with exclusive benefits. Sign up on handbagstous.com.
How do I contact customer service?
For assistance, visit the Help section on handbagstous.com.