Returns and Exchanges
At handbagstous.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange it within 30 days of delivery.
Returns Policy
- Items must be returned in their original condition, unworn, undamaged, and with all tags attached.
- Returns must be accompanied by the original proof of purchase.
- Personalized items cannot be returned or exchanged unless faulty.
How to Return an Item
- Log in to your account at handbagstous.com and navigate to the “My Orders” section.
- Select the item(s) you wish to return and follow the instructions.
- Pack the item securely in its original packaging and include all accessories.
- Ship the return package using a tracked delivery method.
Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order on our website.
Refunds
- Refunds will be processed within 14 days of receiving the returned item.
- The refund will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact our Customer Service team immediately. We will arrange a replacement or refund at no additional cost to you.
For further assistance, please refer to our FAQs or contact us through the options provided on our website.
Thank you for shopping at handbagstous.com!